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So, I travelled to London on EMT last week. The ticket office was shut at my origin so I went straight to the guard and bought a 16-25 discounted Off Peak Return ticket using Rail Travel Vouchers and £1 cash. So this are two different takes on the ticket...
Started by RJ on
, 15 posts
by 9 people.
Answer Snippets (Read the full thread at railforums):
Because I refused to get off, she asked if I'd like her to take the Priv that a customer has challenged their interpretation of tickets that they've known for xx years quite cases) leads them to publicly and ....
That point on that service.
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Absolutely incompetent. Consistently atrocious. Enough to make me take my business elsewhere. Or is it just me/luck of the draw?
Started by Pete on
, 13 posts
by 7 people.
Answer Snippets (Read the full thread at milepoint):
Every.
It's almost as bad as Hertz.
Ambassador to the PCcustomer service, useless, it just makes you nervous for nothing.
Hyatt has great customer service if you're seriously looking for greener pastures...
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I want a new laptop, which should I buy, which should I avoid and why?
What I'm looking for is the best quality on parts (I don't want to change the HD or a dead pixel on my screen). Outstanding customer service (specially for guarantee claims). And support...
Started by AZ on
, 3 posts
by 3 people.
Answer Snippets (Read the full thread at superuser):
Outstanding Customer Service You are a computer super-user, aren't you? What do you really need support.
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Ask your Facebook Friends
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We're all aware of the tale where someone was so stupid that the customer support told them to box their computer up and send it back, but what is your own personal tale of customer support woe? It can be from either end of the telephone line.
I'll post...
Started by Jeff Yates on
, 9 posts
by 9 people.
Answer Snippets (Read the full thread at superuser):
I have tried to resolve this issue with customer service reps on the phone the customer service....
Prior to crossing the border I called customer service rate than I was quoted.
And recently crossed the border to Canada.
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Most software companies have different levels of support for the customer service help desk in order to protect programmers spending a lot of time explaining things to customers or trying to understand problems and bugs.
But there inevitably are situations...
Started by splattne on
, 8 posts
by 8 people.
Answer Snippets (Read the full thread at stackoverflow):
And not only programmers, also decision makers, like the people who personnel work on support avoids the pain for the... .
Set customer expectations: Have your support person explain that the developer will only their share of customer support.
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I moved to sprint a couple of years ago because I had become dissatisfied with AT&T (I had been with Cingualr before the buy-out and stayed on becasue I loved my phone. I left because I didn't like the direction their customer service was heading). My...
Started by TexasKyle on
, 11 posts
by 2 people.
Answer Snippets (Read the full thread at sprint):
The customer happy or losing them to the ....
Thank you had one, but that would just bo back to the failings of their customer service model.
HTC's customer service was very friendly and helpful.
Total turn-around time.
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I'd like to put a widget of some kind on my company home page, through which visitors can chat with me when I'm online (text only). Like a customer service chat.
Visitors should not have to start a desktop application, but the chat could be in Flash or...
Started by Christian Davén on
, 4 posts
by 4 people.
Answer Snippets (Read the full thread at superuser):
If you're a google talk kinda person, look at their Talk Back gadget
There are some chat widgets over on ReadWriteWeb (old blog post from 2007), and of these... .
You can use web form for MS Messenger
blog spot about that
You could try the meebome widget .
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These ppl are the worst ever customer srvice ppl i have come across. Rude and high handed everyone representative opens a new rules book and gives newer version of guidelines.
I am really fed up of these a*
Answer Snippets (Read the full thread at indeed):
These....
These women should know what a call center means and that customer service is the most important thing center workers.
They have sent.
But recently they are becoming the worst of customer service I have ever incountered.
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I'm not sure how long they keep these online, but this is really funny. It's from the May 26, 2012 broadcast.
It's from Wait, Wait - Don't Tell Me on NPR.
Improving Customer Service
BTW - There is an iPad/iPhone app for NPR. I think it's a free app.
Started by Marc on
, 3 posts
by 2 people.
Answer Snippets (Read the full thread at elsmar):
I've had the app for a while and use it now and... .
Yes, its here - http://www.npr.org/services/mobile/iphone.php Thanks for the link, Ajit.
I think it's a free app.
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On3 Customer Service - YouTube On3 Customer Service - YouTube
This isn't me, it was posted over at S197 Forum.
Started by NastyFX4 on
, 20 posts
by 15 people.
Answer Snippets (Read the full thread at moddedmustangs):
I would not have let them pull that kind, wrong items sent, ect.. .
I would've hung up and called again.
On3 Fuel Injectors and Customer Service Quality - Ford Mustang customer service.
And is on the forums over at corral.
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