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So fast forward 2 months after being left without service for about a week due to Verizon closing my account without any notification while trying to activate new service in it's place for someone who didn't even live at the address.... that issue has...
Started by MrRyanDee on
, 4 posts
by 2 people.
Answer Snippets (Read the full thread at verizon):
The site also finally.
Person tells me Fios TV and phone are on the old account (I've never had Verizon home service I had and was paying before, and had my service restored in the meantime.
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What Makes Good Customer Service & What Makes a Good Customer?
G'day Guys,
I always see posts on Ausfish, and hear in conversation about good and bad customer service in the Marine Industry.
What do you think makes good customer service and what is the...
Started by Grand_Marlin on
, 15 posts
by 13 people.
Answer Snippets (Read the full thread at ausfish):
Cheers Mate
Brendan Re: What Makes Good Customer Service & What Makes a Good Customer....
Re: What Makes Good Customer Service & What Makes a Good Customer? Hey There Pete
As we both know will look after themselves.
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I want a new laptop, which should I buy, which should I avoid and why?
What I'm looking for is the best quality on parts (I don't want to change the HD or a dead pixel on my screen). Outstanding customer service (specially for guarantee claims). And support...
Started by AZ on
, 3 posts
by 3 people.
Answer Snippets (Read the full thread at superuser):
Outstanding Customer Service You are a computer super-user, aren't you? What do you really need support.
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Ask your Facebook Friends
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We're all aware of the tale where someone was so stupid that the customer support told them to box their computer up and send it back, but what is your own personal tale of customer support woe? It can be from either end of the telephone line.
I'll post...
Started by Jeff Yates on
, 9 posts
by 9 people.
Answer Snippets (Read the full thread at superuser):
I have tried to resolve this issue with customer service reps on the phone the customer service....
Prior to crossing the border I called customer service rate than I was quoted.
And recently crossed the border to Canada.
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Most software companies have different levels of support for the customer service help desk in order to protect programmers spending a lot of time explaining things to customers or trying to understand problems and bugs.
But there inevitably are situations...
Started by splattne on
, 8 posts
by 8 people.
Answer Snippets (Read the full thread at stackoverflow):
And not only programmers, also decision makers, like the people who personnel work on support avoids the pain for the... .
Set customer expectations: Have your support person explain that the developer will only their share of customer support.
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I can't even begin to detail how awful my customer service experience over the past 12 days has been. I have spent about 6 hours over 5 phones calls with T-Mobile, just trying to buy a new phone. The level of incompetence I dealt with was unparalled. ...
Started by rsmith0504 on
, 11 posts
by 4 people.
Answer Snippets (Read the full thread at t-mobile):
I can't ....
T-Mobile's customer service is horrible.
So, I am a T-Mobile consumer as well as a industry expert in subscriber acquistion and customer service...
In outsourcing customer service to the Philippines.
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I'd like to put a widget of some kind on my company home page, through which visitors can chat with me when I'm online (text only). Like a customer service chat.
Visitors should not have to start a desktop application, but the chat could be in Flash or...
Started by Christian Davén on
, 4 posts
by 4 people.
Answer Snippets (Read the full thread at superuser):
If you're a google talk kinda person, look at their Talk Back gadget
There are some chat widgets over on ReadWriteWeb (old blog post from 2007), and of these... .
You can use web form for MS Messenger
blog spot about that
You could try the meebome widget .
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These ppl are the worst ever customer srvice ppl i have come across. Rude and high handed everyone representative opens a new rules book and gives newer version of guidelines.
I am really fed up of these a*
Answer Snippets (Read the full thread at indeed):
These women should know what a call center means and that customer service is the most important thing and that customer....
They have sent me 5 technicians over the last two months .
Of customer service I have ever incountered.
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I have been loyal and bragged about sprint since ive had them but lately i have had the worst experiences with this company. back in october sprint customer care swapped me into the evo shift after having so many problems with my evo. they promised all...
Started by bawilson9092 on
, 11 posts
by 6 people.
Answer Snippets (Read the full thread at sprint):
service has gone down hill I been a sprint customer for 11 yrs and I have not seen their service to the store and was told they cant do it but i called customer service as a loyal customer to ask to this on guy....
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I am cruising the Caribbean on the Spirit in just over a week. Since September I have been in contact with "customer service" about a request for a premium rum in my cabin. I initially contacted them by phone and was told to put my request in writing....
Started by 1straveler on
, 11 posts
by 4 people.
Answer Snippets (Read the full thread at cruisecritic):
Several....
I recieved a call from customer service who left a message that one of the rums I requested would be in my cabin $30.00 anywhere.
So, the customer service saga continues.
Probably have to resort to ordering online.
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