Discussions about steam support

Steam support spanish=6 days waiting a response So, just wanted to ask if you are having extreme lag issues with spanish steam support aswel. Last response from the support guy was on 4th february... Ive been waiting a lot for they to resolve my issue (i started the ticket on 31 january) and still ... Started by MilesEdgeworth on Friday, February 10, 2012, 11 posts by 6 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): Steam should hire more people for support with all? That's an obvious.... I hope i can get a response today... Steam should hire more people for support: : That sux -.- ... I hope i can get a response today... That sux -.- ...

What's wrong with steam support? I bought a new copy of Dead Island for my brother and gave it to him last friday. When he tried to install it, it said that the CD-Key was already in use by another user, so he write to steam support to get help. I also made a forum account that day, ... Started by Lowischb on Wednesday, January 11, 2012, 15 posts by 8 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): And to the OP, support can take several days to get to your ticket in there and they will get back.... This has been confirmed by Valve staff. Support works weekends. This could be absolutely wrong. As I understand, they don't work weekends.

Steam Support: Any Luck? Hi all, My steam account somehow ended up being hijacked. Probably my little brother or something trivial. That isn't an issue; stuff happens, and I was just glad for my first time getting hijacked it was steam and not my bank account or something worse... Started by Rinaun on Saturday, January 21, 2012, 16 posts by 10 people.   Read the full thread at anandtech Discuss this with your friends on Facebook Answer Snippets (Read the full thread at anandtech): I hate Steam, I have had so many arguments with their support team competition going to .... Also, I'd imagine and then thank them when they fix it . You didn't have steam guard activated? Support is probably looking at IP logs.

Steam Support: Any Luck? Hi all, I was asked by a few users to post here to see if I can get some help with my issue overall(not just my account back!). My steam account somehow ended up being hijacked. Probably my little brother or something trivial. That isn't an issue; stuff... Started by Rinaun on Friday, January 20, 2012, 15 posts by 5 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): Hello Rinaun, Steam Support has been receiving significantly more than usual traffic for the last, but I'd like to really know how you plan on fixing this overwhelming of steam support in the long run know how you plan on fixing....

Complex situation with steam support Hello folks. This is real, so, please if you are going to troll, make fun of me or something like that, DON'T do it. My brother had a steam account which got hijacked recently. The problem is that he only had one game, and that game was a gift given by... Started by PyroPlayer on Friday, February 03, 2012, 11 posts by 9 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): The problem is that he only had one game.... My brother had a steam account which got hijacked recently. Now, the other problem is that the steam support employee is asking for the billing or something like that, DON'T do it. Weeks ago.

Modern Warfare 3 Revoked: No reply from steam support :( Almost a week ago I sent in a ticket to steam support about my copy of MW3 being revoked due to a trader called 'Sir Billy of the Mays'. If a mod would be so kind as to have my ticket prioritized that would be amazing. I really want to get back to playing... Started by SNiPeRy4n on Friday, January 13, 2012, 15 posts by 9 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): Ticket 7312-UFZB-1788.... Please contact Steam Support if a game that you traded for is missing from your inventory back.

Seriously though, aside from Steam Support's general slowness... How many issues actually get fully resolved? This is a question that popped up when I got an e-mail today from Support, saying that they they won't be offering any further assistance (because they don't know the answer, I assume). I mostly hear people... Started by FunnyHow on Tuesday, February 07, 2012, 11 posts by 10 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): How many people work for steam support? Not many I got problem few months ago.... Thats why. How many people work for steam support? Not many. How many people send in tickets? Lots.

Steam's Support does not respond. The 28th of last month I have filed a refund request for a product which is not working at all. It doesn't matter what product this is, but we are now at the 6th of January and Steam didn't gave any life signs. I am starting to get impatient. The request... Started by MadGizmo on Sunday, January 08, 2012, 15 posts by 8 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): I wish there was a feature to do you, moderator, for moving... . Steam has a status of a customer being in "Good Standing". Support must have customer. About it on the producer's site mentioning that only Steam customers were effected.

Game is missing from Library, Steam Support won't help. To be fair, they will help IF I provide proof of purchase. But I don't have any proof. My friend bought me the game Dead Island retail from Fry's Electronics. This was back in October. About a week ago I decided to play the game with a friend but the ... Started by r5ada on Tuesday, February 07, 2012, 15 posts by 7 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): Find cd-key Attempt to register cd-key Contact Steam Support email them copy of cd as quickly as possible.... Incredibly slow, surprisingly incompetent by shady cd-key shops. Oh wait, that's Steam Support for you. So unhelpful.

Who controls steam support? I am at a loss here. The situation: I bought two copies of the Quakecon 2011 pack back when they were available, and traded them for two copies of Modern Warfare 3. I then gifted Modern Warfare 3 to two friends of mine. After a week or two, their copies... Started by Wayside on Thursday, February 16, 2012, 15 posts by 7 people.   Read the full thread at steampowered Discuss this with your friends on Facebook Answer Snippets (Read the full thread at steampowered): I am unable to escalate.... Ridiculous. Seems you were scammed when you traded? Steam Trading Policy https of Valve and Steam, but this is, well... Valve runs Support.