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On Thu, 25 Sep 2008 14:36:10 -0400, "Brad Pears" <...@truenorthloghomes.com
We have a win2K3 windows terminal server where we allow our dealers to
connect to run various applications. Most of them have had no difficulties
printing since I made mods to the server to configure a "Fallback Printer"
driver when the proper driver is not available on the term server. (driver
for the printer they actually have installed locally)
However, today one of them called me complaining they were unable to print.
They have an all-in-one printer with a USB connection. The printer is an HP
Deskjet F2100 series printer. WHen this user logs on, I am wathcing teh
event viewer and I am seeing that it does set up the PCL Fallback Printer
driver - and this is available when the user tries to print something - but
nothing prints - no errors or anything else - just nothing prints. There is
even an event logged that indicates the documetn was printed - but
absolutely nothing printed...
Event description below...
"Document 65, Email Contact List.xls owned by tdemaray was printed on HP
Deskjet F2100 series (from OWNER-4226F7DDF) in session 7(Terminal Server PCL
Fallback Printer) via port TS002. Size in bytes: 65640; pages printed: 4"
I doubt I can install the driver directly on our server as usually the newer
printers need to be connected directly to the machine before anything will
install...
Does anyone have any suggestions about what I might be able to try to get
this working? I know on our old Windows 2000 server, there was a config file
where you could go in and specifically enter the driver that the printer you
are having problems with emulates (if it emulates something that is already
installed by default in Windows). I was hoping that I'd never have to do
this again with the advent of the "Fallback printer" configuration...
Might this be my only option or does anyone have any other suggestions?
Could it be a firewall issue perhaps??? They are using XP...
Thanks, Brad
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