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Computer woes and Photoshop question - 2CoolFishing
I have been experiencing strange problems with my PC over the past month or so.
Unexplained hangups and crashes, being sent to wierd websites without asking to be, extremely slow responses, etc.
Everything led me to believe it was infected with some worm or virus or both.
Friday night it finally quit working altogether.
It would get up to the Welcome screen of Windows XP and then it would just hang there.
I finally ended up restoring and reloading Windows back to the point when it was new.
It took me two trys to get it right.
The first time I did it I clicked the wrong button and ended up restoring the already infected system.
The second time was more successful.Then the fun really began.
I had to go back and reload all of the software I had loaded since getting the machine.
Everything went well except Photoshop CS4 and Lightroom 2.0 and I still have not gotten them to work.
I had to go to Adobe website and re-download them.
That is how I got them in the first place, through downloads.
That is one reason I like getting discs because you have them whenever you need them.
Anyway, long story short, I downloaded both and when they went to install, they both fail.
It does not even say why, it just fails and shows a big red x.
I am thinking it may have something to do with their licensing procedures.
After the fact I learned that you need to "deactivate" or something like that when removing it from a computer so that you can use your same license key or password thing when you re-install.
I did not remove it though, it just was screwed up once I reloaded the operating system.
So I have to call Adobe tomorrow and see if they can walk me through a fix.
Anyone else have a problem like this before?
My computer is working much better now but it still has one little worm or virus that is not hurting anything but it is very annoying and I have not figured out how to get rid of it yet.
It is called "Recycler" or something like that and it has to do with Autorun files on external memory devices like hard drives and USB memory sticks.
At first, because of it, I thought I had lost everything on my hard drives because I could not get at their contents.
I still cannot double click the drives to open them.
I have to go through Exp;lorer to see their contents.
Thankfully I did not lose any data but it's a real pain.
I don't get people that just sit around thinking up ways to interfere with other people's lives.
I hate them.
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I had a trojan problem a few weeks ago and could not shake it with AVG, Ad-Aware, or Spybot S&D.
Finally cured it with the free version of Malwarebyte's Anti-Malware .
Since they saved my bacon I ante'd up for the registered version.
I had to redo Photoshop Elements after a hard drive failure.
I do not remember if I recovered the license key or had to call them for help but I did get it sorted out.
Good luck.
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James, it sounds like a Trojan Worm.
That's what destroyed my Laptop.
Hopefully you get things right again.
Be sure to do System Clean Up on a reg.
Basis.
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I've also had great success with Malwarebytes finding and fixing worms.
Does the PC pass hardware diags ok, especially memory and graphics card tests?
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