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I have found that there are a lot of questions out there that could be answered by contacting the tech support of the company that makes the product you are having issues with. I am very guilty of not calling tech support and rather asking on a forum ...
Started by on , 29 posts by 29 people.  
It varies a lot but "tech support" for many countries where virtual....
My experiences with responses from company's tech support to raise a question in community sites like this one.
To understand you problem for over 15 minutes.
We've all been there, giving tech support either to a family member, a relative, that cute girl from college, or someone who just heard "you might know how to do this". Tech support, when done professionally, is also one of the most comical topics on ...
Started by on , 6 posts by 6 people.  
One of my favorite from user.
User Friendly Edit: sorry, here's my favourite one: comic link Xkcd - not always tech-support- (or even tech-) related, but when it is , I enjoy it thoroughly.
It says so on Intel's website , but when I used Intel Processor ID Utility to check it, the report said no. And I couldn't use XP Mode in Windows 7 because "the hardware does not support virtualization tech." I know little about CPU, so my 2nd question...
Started by on , 3 posts by 3 people.  
You should check your BIOS.
That processor does support VT, so it is likely disabled in your BIOS.
Ask your Facebook Friends
I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (...
Started by on , 7 posts by 7 people.  
Some of the configuration ....
It's writtne in perl and uses mysql for the backend .
Might RT be what you are looking for? (Well, written i Perl, but otherwise it might fit your request.) Well, I've used Request Tracker (RT) in the past with good success .
I have a colleague that handles tech support, and her role involves a lot of transforming ASCII files from one format to another and occasionally reporting on them. The formats tend to be largely plain text with an occasional bit of XML. She regularly...
Started by on , 17 posts by 17 people.  
Windows of them have good support for ....
Expect to do a lot of support during this learning period.
A good first choice for a new require in a short time .
Also it provides excellent support for XML.
Manipulating test files well.
The following is copied directly from two emails received from: techsupport@talktalk.co.uk Quote: : It would be a pleasure for me to help you out in this issue. However, we are unable to help you from this helpdesk regarding technical issues . Mods - ...
Started by on , 4 posts by 3 people.  
By way of final insult, I got a call yesterday, from a Tech Support, here's a summary After 5 weeks and 2 ....
As ignoring what I'd said about the problem being solved, Tech Support also said: Quote regarding technical issues.
Posted 26 January 2012 - 09:28 PM Hey everyone. I cant believe i haven't done this before. I moved into a house about 8 years ago that had a pond. Being a new pond owner it proved challenging. It took a while but i pretty much got it under control after...
Started by on , 11 posts by 6 people.  
The pump says ....
Challenger bead filter Album: filter tech Posted 26 January 2012 - 11:47 PM welcome for the replies.
Here is some photos i hope you can see them .
With a dynamo 1.5 hp pool pump.
A challenger bead filter by fluid art tech.
Is there a term for the use of an inanimate object (eg. a stuffed animal) as the first line of tech support? I've seen this at a few workplaces, especially where devs are supporting other devs and support tends to be informal and face-to-face. People ...
Started by on , 9 posts  
I call it rubber....
We called that Wilson-ing, ala the volleyball from Tom Hank's Castaway .
There's an anecdote further down about a teddy bear from Kernighan and Pike's The Practice of Programming .
BTW: Found those links at this Stack Overflow question.
Post tech support questions for SFX Machine Pro here. Or you can always e-mail us at sfx@sfxmachine.com . ----
Started by on , 14 posts  
Or you can always e-mail us.
I have a friend who's really trying to get into tech support.. he's feeling kinda lost.. He got his A+, but he's still having trouble finding a job. Can some of the techs chime in here how you got your foot in the door?
Started by on , 25 posts by 19 people.  
Tech support is fairly easy to get into, and is a common to do tech support? Job recruiters push new guys into help desk jobs, as they usually have high and hate people.
That good, but the experience can be great.
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